Frequently Asked Questions
Everything you need to know about our luxury footwear and accessories.
What materials are used in Oliver Cabell footwear?
We use ethically sourced, premium materials including hand-stitched Italian leathers, Margom outsoles, and Spanish suedes to ensure maximum durability and comfort.
How long does shipping take?
Domestic orders typically arrive within 3-7 business days. International shipping times vary depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that a small restocking fee may apply to certain returns.
How do I find my correct size?
Our footwear generally runs true to size. If you are between sizes, we recommend sizing down for our low-top silhouettes and sizing up for our boots. Detailed size guides are available on each product page.
Do you offer international shipping?
Yes, we ship to over 80 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.
How should I care for my leather sneakers?
We recommend using a damp cloth for light cleaning and a specialized leather conditioner every few months to maintain the suppleness and luster of the grain.